Salary/Rate: £36000 - £40000/annum Excellent benefits
Location: Southampton, Hampshire
The Company is an international leader in electronic and information technologies for defence systems, aerospace, data, infrastructures, land security and protection and sustainable ’smart’ solutions. They employ 4,000 people across the UK. In addition to achieving ‘Investors In People’ accreditation, they won the Queens Awards for enterprise and international trade. They are entering a period of expansion offering exciting opportunities to work at the forefront of technology.
We are looking for a Supportability Engineer to join the Supportability Engineering Section and help to provide training.
We are looking for engineers who have a working knowledge of how to identify the core technical and academic skills needed by the customer in order to effectively operate or maintain our products. The successful applicant will have a working knowledge of the principles and process used in the systems approach to training. The successful applicant will have a working knowledge of how to use training techniques and resources to deliver a training objective or task. The successful applicant will also have a working knowledge of learning styles, training techniques and assessment methods that can be used effectively in training scenarios. Supportability Engineering encompasses not only the management of complex systems, but the whole of the ILS disciplined approach, that influences the product design and develops a Support Solution to optimise supportability and through Life Costs. It delivers the Initial Support Package and ensures continued optimisation of the Support Solution in light of product modifications & changes in operational use & requirements. We are looking for individuals who can effectively integrate supportability activities in synch with the lifecycle phase. Supportability Engineering includes Technical Publications, Training, Integrated Logistics Support (ILS) & Field Service Engineering (FSE). The role is to assist in the analysis, preparation and delivery of Supportability Engineering activities with the main focus being in Training). This is to support a variety of projects within the company product portfolio across the Southampton and Basildon offices. The successful applicant will have knowledge of the principles & processes used in the systems approach to training. You will be able to create and deliver high quality training packages that supports students learning journey whilst ensuring safety standards are adhered to. You will have experience in using appropriate questioning & testing techniques to verify course performance criteria have been achieved. Typical Accountabilities:
Manage own development towards attaining professional standards & registration within a relevant body. Manage own work on a week to week basis, with minimal supervision. Work with Integrated Project Teams (IPT) / Integrated Project Teams (IPTs) providing accurate engineering output and providing technical information to ensure informed decision making. You will be responsible for developing robust engineering solutions with within their own discipline, taking into account the impact of their work on broader project issues. You will be expected to plan & deliver their own work, across medium term planning horizons & provide complex technical advice to both internal & external customers. Engineers at this level will also be expected to translate customer requirements into clear technical solutions & specifications.
Key Responsibility Areas
Work with weekly input from the IPT to identify project needs.
Liaise with engineers and Subject Matter Experts (SME) to gather information, interpret the engineering information turn key points into suitable material; support the reviewing of material.
Delivery of material to the customer, careful tracking of information through project process. Working with a minimal level of supervision
Skills, Qualifications & Knowledge Required
An engineering background with a solid understanding of system design architecture.
Must be able to demonstrate evidence of working at a professional standard, ideally with customer interaction:
• Technical publication specification with broad understanding of the tools and processes used:
Ø AESP specification
Ø S1000D specification
Ø Naval Book of Reference
Ø Electronic Technical Publications
Desirable (Although similar qualifications / experience will be equally important and considered)
• City & Guilds 6502 Certificate in Education and Training (Level 3) desirable.
• Knowledge of Defence System Approach to Training (DSAT) processes
• ILS methodology knowledge (Def Stan 00-600, Defence Logistics Framework, Def Stan 00-40, Def Stan 00-42 Typically experienced in more than one aspect of supportability.
Advanced MS OFFICE skills essential, MS Word skills with advanced knowledge of styles and formatting, paragraph numbing, creation of linked pdfs. Good graphical skills using PowerPoint or Visio.
Authoring to specifications, AESP, BR, DAP, S1000D.
Cordius Ltd team offers unrivalled expertise; a flexible and personal approach of successful recruitment within Engineering, Supply Chain and Technical disciplines - our highly experienced team of specialist consultants offer professional and transparent services to match the individual needs of both clients and candidates.
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