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Business Support Assistant

Salary: £18,000 - £21,000Start date: ASAPLocation: PrestonContract type: Permanent

Job description

Duties to include:
 
  • Providing administrative support to all departments in a fast-paced environment.
  • A main part of the role will be assisting the Client Relationship Manager with new enquiries/ new business coming into the firm
  • Taking calls from clients/returning calls to clients to obtain details about their new matter
  • Completing a form giving brief details the client’s matter and sending this to the relevant department
  • Liaising with clients via telephone, email, and on occasion face to face.
  • Residential Conveyancing enquiries: this will involve processing a quote for the client using our quoting software, sending the quote to the client to consider, and on occasion opening up a new matter on the case management system.
  • Required to cover the reception/ switchboard over lunchtime a few days per week (you still get a break before/after!)
  • Other Administrative duties include scanning a small proportion of incoming post, dealing with the outgoing post in preparation for it being collected, filing, archiving, and ordering stationary.
Skills & Experience:
  • Experience in property legal work would be an advantage but is not essential.
  • Proficiency with Microsoft Word.
  • Good interpersonal and communication.
  • Excellent attention to detail skills.
  • Good organisational and time management skills.
  • Flexibility to adapt to changing business priorities.
Why apply and what is on offer:
 
  • Opportunity to join a progressive and highly rated Lancashire law firm.
  • Attractive benefits package.
  • Supportive working environment.

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