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Technical Field Support Engineer

Salary: £28,000Start date: ASAPLocation: Middlewich, CheshireContract type: Permanent

Job description

Cordius are recruiting for a Technical Field Support Engineer in Middlewich for a permanent position. Our client is an award-winning IT service provider with a team of highly trained and experienced technical staff with a dedication to provide all clients with fast, flexible, friendly and first-class support at all times.

Salary: £28,000 + on-call
Hours: Mon-Fri, 9am - 5pm
Other: Company Van + Fuel Card OR Expensed Mileage

Main duties:
  • Working with and supporting the team’s current requirements
  • Provide quotes to the existing customer base
  • Work on projects for new and existing customers
  • To audit new customers IT and provide reports back to customers, including meeting with Customers to discuss the audit and findings/recommendations
  • Accurately diagnose software and hardware faults via remote networking and client site visits
  • To provide 1st, 2nd, and 3rd line helpdesk support to customers for hardware, software, audio-visual, and telephone equipment
  • Provide a high standard of customer care to clients, ensuring their problems are dealt with efficiently, maintaining contact, and keeping clients informed of progress
  • To work towards and complete and Microsoft Certifications for IT Professionals (MCSA)
  • To maintain satisfactory standards of safety and security in relation to customers

Skills/Experience required
  • Networking, firewalls, and routing protocols
  • Microsoft portfolio and Virtualization Technologies
  • Exceptional interest in IT, networking, and IT infrastructures would really assist the successful applicant
  • Extensive use of all currently supported Microsoft Operating Systems
  • Extensive use of Microsoft Word, Excel and Outlook, and other software packages including Sage
  • Strong understanding of WAN & LAN networking concepts including TCP/IP, DHCP, DNS

Cordius is a recruitment business with over 10 years’ experience of the IT recruitment industry and we are confident we can help find your next career move. We recruit Permanent Business Analyst, Reporting Analyst, Information Analyst, Data Analysis, Data Analyst, Data Mining, MIS Analyst, Information Analyst, Data Manipulation, and Data Mapping jobs across the East Midlands, South Yorkshire, Derbyshire, Nottinghamshire, Derby and Nottingham areas. Please feel free to browse our latest opportunities and may we wish you every success in your search for the 'ideal role'.

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Here at Cordius Ltd. we work closely with our candidates to ensure that we provide you with a first class recruitment service. Our recruitment consultants seek to ensure that both the needs of the employer and the candidate are met, therefore producing a cohesive relationship and the best chance of success. Our Candidate Management Team is dedicated to helping you make the most of your CV and to aid you in the recruitment process through offering advice on interview techniques and construction of your CV.

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