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IT Support Engineer

Salary: £18,000 - £22,000Start date: ASAPLocation: DerbyContract type: Permanent

Job description

Our client is looking for an IT Support Engineer to configure, deploy and maintain computer systems for their organisation.

This is a 1st/2nd line support role and requires someone who has a driving licence, though they don’t need a car as a pool car is provided.


  • Support end users with IT issues
  • Troubleshoot issues escalated from service desk or internal sources
  • Monitor and maintain our ticket queue and ensure tickets are closed within SLA
  • Support third parties with maintaining their systems
  • Buy, configure and install IT equipment for customers
  • Buy, configure and deploy mobile devices
  • New account creation, maintenance and deletion
  • Maintain and support existing hardware and software
  • Ensure systems are patched and up to date
  • Have an opportunity to work on larger projects



  • Excellent communication skills
  • Genuine interested in technology
  • Aptitude to learn about systems and industry
  • Proactive and self-organising
  • Good troubleshooter or logical thinker
  • Requires a current driving licence

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